Improving Communication Skills

Building Blocks for Better Communication

In this foundation workshop, participants are introduced to Personality Dimensions® which is a human relations model and personality temperament assessment tool presented in an entertaining, highly interactive, informative format. Tools similar to it have proven valuable in the corporate world for several decades. An excellent communications tool, its strength lies in its self-discovery process. This process allows participants to retain the information learned and apply it in their everyday lives. In the workplace, it improves relationships

Learning Outcomes:

  • One’s own personality temperament
  • better self awareness and understanding of others
  • understand individual strengths and not so strong areas
  • recognise and understand the strengths and preferences of others
  • improving communication skills
  • realise that differences are “gifts” not faults

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Assertive Communication

“Assertive behaviour promotes equality in human relationships, enabling us to stand up for ourselves without undue anxiety, to express honest feelings comfortably and to exercise personal rights without denying the rights of others”.

Our personality temperament, belief systems, conditioning and interpersonal communication skills affect our ability to communicate assertively.
Self-aware, confident individuals are able to develop an assertive style of communication. Prime Performance provides training and coaching for employees and managers to enable them to become assertive.

The workshops include:

  • factors affecting the communication process
  • active listening skills
  • empathy
  • leveling – using “I” language
  • introduction to anger management

At the end of the training session participants will understand how to:

  • Communicate effectively
  • Adopt an Assertive Style of behaviour
  • Manage anger

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  • "Communication - the human connection - is the key to personal and career success" --Paul J. Meyer